Why Secure Email?
Internet email is an insecure communication channel. Messages sent via standard Internet email travel in “plain text” and cross many networks before reaching their final destination. As a result, an opportunity exists for prying eyes to eavesdrop on email messages as they traverse these various networks. Standard email should not be used to exchange sensitive or private information such as social security numbers, bank account numbers, financial statements, etc.
How Secure Email Works
When HomeTown Bank sends you a secure email message, the message is sent to a secure data center where it will be held for you to retrieve. A notification message is sent to you to inform you that a secure email message is waiting to be retrieved. The notification message will contain a link to a secure website. Simply click on the link, log into the secure website and retrieve your message.
Create Your Account
The first time you use the HomeTown Bank Secure email system, you will be prompted to create an account. Supply your email address and password to establish your account. You will use this password each time you log into secure email. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account setup process.
Retrieving Secure Email
When HomeTown Bank sends you a secure email message, you will receive a notification message via standard Internet email. Click on the link contained in the notification message to be taken to the login screen where you will be prompted to enter your secure email address and password that you established. Once logged in, you can read your secure email, download it to your computer, or send a secure reply message.
Sending Secure Email
To send a secure email message to HomeTown Bank, click on the Login Now link above. You will be taken to the login screen where you will be prompted to enter your email address and password you established. Once logged in, you can create a new secure email message by clicking on the “compose” tab.
With security issues at the forefront, HomeTown Bank has implemented the Zix Corp secure email solutions to protect our email communications, ensuring all personally identifiable financial information remains confidential.
For both employees and our e-messaging partners, Zix Corp makes secure communications easy. Zix Corp’s service allows us to send encrypted email messages to anyone, whether they are Zix Corp customers or not.
Secure email protects against card fraud and consumer identify theft. It’s also an effective way to conduct financial business.
To protect customer data and comply with improved best practice standards, all email communication you receive from us containing personally identifiable financial information will take advantage of Zix Corp encryption services.
HomeTown Bank prides itself in its customer service and believes this feature will provide both safety and convenience to our customers.